We strive to provide you with a pleasant buying experience. All orders are processed and ready to ship within 48 hours (excluding weekends) once we receive payment confirmation. Due to solar panels’ dimensions and weights, Solar Steals must use freight companies for delivery; transit time can exceed parcel shipping (FedEx, UPS, etc.) and may take up to 14 business days.
- We only ship to the contiguous United States
- We don’t mark merchandise below value or as “gifts”
- Purchases with multiple items may arrive in separate packages
- Delivery address must be accessible to box trucks or semi-tractors
- We don’t ship to APO/DPO/FPO addresses, PO Boxes, forwarding addresses, or internationally
*SHIPMENTS SHOULD BE INSPECTED AT THE TIME OF DELIVERY.:
You or your receiving agent must be present at time of delivery, you or your receiving agent must check your order immediately for accuracy, and possible damages. Claims for undiscovered damage that isn’t noted on the delivery receipt can’t be made with the freight carrier, or Solar Steals. Please inspect all packages before signing the delivery receipt; note any damages to the box or products including scuffs, dents, tears, punctures, or creases. If the delivery driver is unwilling to wait as you inspect each item mark “Concealed Damage Possible” on the delivery receipt.